GDPR

The EU regulation on personal data: lawful basis, minimal data, user rights and breach reporting, for anyone handling EU residents’ data.

The General Data Protection Regulation applies from May 25, 2018. For software it means: collect only what the feature needs, know where data lives and who processes it, let users access and delete their data, and report a breach to the authority within 72 hours of becoming aware of it, where it poses a risk. Analytics, session recordings and AI providers are all processors that need a contract.

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Related terms

Data processing agreement (DPA): The contract GDPR requires when a vendor processes personal data on your behalf: what, why, how it is protected, who else gets it.
Session replay: A reconstruction of what a user saw and did on a site: clicks, scrolls, page changes and errors, played back like a video.
NIS2: The EU cybersecurity directive that requires medium and large organizations in 18 sectors to manage cyber risk and report incidents.

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Przemysław Zalewski · 15+ years shipping software

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