ciunkos.com/Glossary

Agents and tools

RFQ automation (quote automation)

An agent that reads requests for quotation, asks suppliers for prices and drafts a quote for a person to approve.

Enquiries arrive as emails with PDF, spreadsheet or scanned attachments. The agent extracts the items, matches them to products, sends price requests to suppliers, collects the answers and assembles a draft quote. A person approves every quote, and the share of items read correctly is measured on real enquiries before launch.

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Related terms

  • AI agent: A model that decides its next step itself, calls tools and repeats until the task is done.
  • Human in the loop: A person approves, edits or rejects the agent’s action before it takes effect.
  • Evals: A repeatable test set that scores an AI feature, so changes can be measured instead of guessed.

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